Frequently Asked Questions
Get answers to common questions about our China sourcing services
What is China sourcing and how does it work?
China sourcing involves finding and working with Chinese manufacturers to produce your products. We handle the entire process from supplier identification and verification to quality control and shipping. Our team acts as your local representative in China, ensuring smooth communication and reliable results.
How long does the sourcing process typically take?
The timeline varies depending on your requirements. Simple product sourcing can take 1-2 weeks, while complex projects with custom development may take 4-8 weeks. We provide detailed timelines for each project phase and keep you updated throughout the process.
Do you work with businesses of all sizes?
Yes, we work with startups, small businesses, and large enterprises. Our flexible service packages are designed to accommodate different business sizes and budgets. Whether you’re ordering 100 units or 100,000 units, we can help.
What are your service fees and how do you charge?
We offer transparent project-based pricing starting from $499. Our fees cover all sourcing activities, supplier verification, negotiations, and project management. Additional costs like samples, shipping, and optional services are clearly outlined upfront with no hidden fees.
What payment methods do you accept?
We accept bank transfers, credit cards, and PayPal. For larger projects, we offer flexible payment terms including 50% upfront and 50% upon completion. We also provide detailed invoices and can accommodate specific billing requirements.
How do you ensure product quality?
We implement a comprehensive quality control program including pre-production inspections, during-production monitoring, and final random inspections. We also coordinate third-party lab testing when needed and work only with verified suppliers who meet our quality standards.
What are typical minimum order quantities (MOQ)?
MOQs vary by product and supplier, typically ranging from 100-1000 pieces for most products. We negotiate with suppliers to achieve the lowest possible MOQs for our clients and can often secure better terms than you could get directly.
Can you help with product customization and private labeling?
Absolutely! We specialize in product customization and private labeling. Our services include logo design, packaging development, product modifications, and brand compliance. We work with suppliers who have experience in custom manufacturing and private label production.
Do you handle shipping and logistics?
Yes, we provide end-to-end logistics solutions including sea freight, air freight, customs clearance, and door-to-door delivery. We work with trusted freight forwarders and can arrange cargo insurance to protect your shipments.
How long does shipping from China take?
Sea freight typically takes 15-35 days, depending on destination, while air freight takes 3-7 days. We help you choose the most cost-effective shipping method based on your timeline and budget requirements.
What about customs and import duties?
We assist with customs documentation and can provide guidance on import duties and regulations. While import duties are the responsibility of the buyer, we help ensure all paperwork is correct to avoid delays and provide estimated duty calculations.
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